Go to the page of the book you wish to order. If the book is available as both a printed book and an e-book, you will first need to select a format. Place Add to Cart to add the book to your Shopping Cart.

Before you can Proceed to Checkout, you will need click on ‘Estimate Shipping and Tax’ in the Summary box and specify your country. You can also apply a discount code in this box.

You can then Proceed to Checkout.

We ask you to set up an account so that:

• You can download e-books. Simply log into your account and click on the ‘My Downloadable Products’ in the menu. Click on the file name, under the title of the book you wish to download.
• View your order history, account information and saved addresses.
• You can also add items to your own personal wish list (useful if you don’t have your credit card handy when you are looking on the site!)
• View your saved product reviews.
• Manage your newsletter subscription.

We promise not to disclose your details to any other person or organization.

Setting up an account is simple. All we ask for is your name and email address. You will need to create a password, which you will need to log on to your account in future. (If you forget your password there is a handy ‘Forgot Your Password?’ button.)

We promise not to disclose your details to any other person or organization.

We accept most major credit and debit cards (Visa, Mastercard, Amex and Discover). We can also accept payment by Paypal.

If you would like us to invoice your school, see below.

We are happy to invoice UK schools. On the Checkout page, under Payment methods, click on the Purchase Order option. You will be asked to supply a purchase order number.

If you a non-UK school and don't have the facility to pay by credit card or Paypal, we can send you a pro-forma invoice. When we receive your money via bank transfer, we will ship the books to you.

Our postage and packing costs for orders placed on the website depend on the weight of the order. In the Shopping Cart you will need click on ‘Estimate Shipping and Tax’ in the Summary box and specify your country so that the postage and packaging and tax (if any) can be added.

Here are some guidelines:

United Kingdom

• Up to 1 kg: £3.50
• 1 kg to 1.5 kg: £4.70
• Over 1.5 kg: FREE DELIVERY

 

Europe
Calculated by country

Rest of the World

Calculated by country

Deliveries to Europe and the Rest of the World are made by 3-day courier service.

For UK customers, books and e-books are currently zero rated and VAT is only charged on the items including CDs/DVDs. Customers from the European Union will be charged VAT on e-books according to their country of residence. If you are ordering from the UK or from an EU country and have a VAT number, please could you put this in the 'Comments' box on the order form.

For some books we only hold the UK publishing rights. If you are based elsewhere and would like to buy one these books, email us and we’ll let you know who to contact.

You will be able to view our books in most UK bookshops with large education departments. We attend the London Book Fair, Frankfurt Book Fair and many educational exhibitions in the UK. You can also see sample pages on our website or ‘Search Inside’ on Amazon.

We do not send out ‘inspection copies’, rather we send out the items you are interested in with an invoice so you then have 30 days for evaluation. Any items you do not wish to keep must be returned to us within 30 days of receipt in good condition and suitable for resale, together with our invoice. Customers must pay for the return postage.

If you will need longer than 30 days for evaluation, please let us know and we will do our best to accommodate your needs.

We are rebranding our books as stock is run down so you may receive a book with an old cover. Don't worry, the insides are just the same!

Yes! We offer a 30-day money back guarantee. We appreciate that sometimes customers find goods ordered from catalogues or via the web don’t meet their needs when they receive them. We are therefore happy to refund your money, providing you return the books to us within 30 days of receipt in good condition and suitable for resale, together with our invoice. Customers must pay for the return postage. Please pack your returns carefully since we are unable to give credit for damaged books.

If you have bought an e-book and don't feel that it is right for you, please email us to arrange for a refund.

Bookshops wishing to return books must write asking for permission first and quote the original invoice number.

Our e-books are supplied as pdf files compatible with any computer running adobe reader so you can print easily from them and also display pages on your IWB.

Once you have paid for your e-book, you can download any e-books ordered. Simply log into your account and click on the ‘My Downloadable Products’ in the menu. All the e-books you have purchased will be listed here. Click on the file name, under the title of the book you wish to download.

If you have any problems, please email [email protected]

Many of our books contain pages that can be photocopied or printed out and given to pupils by the school purchasing the book. On these pages there will be a note saying 'This page may be photocopied by the purchasing institution only' (or words to that effect). A list of the pages (if any) that can be copied will also appear on the copyright page (usually page 2) of the book.

If the page says 'This page may be photocopied by the purchasing institution only', then you do not need to declare the photocopying in your return to the Copyright Licensing Agency or Publishers’ Licensing Services. If there isn't a note to this effect on the page, then it will need to be declared.

Please tell us! We do proofread our books very carefully, but sometimes mistakes creep through to the final versions. When alerted to a mistake we immediately action a reprint and put the corrected page on our Free Resources page (under Whoops!). We send the person who pointed out the mistake a revised copy - and often some other goodies too!

Please read our Guidelines for Authors page before deciding to download and complete our New Book Proposal document.